Privacy policy

PRIVACY POLICY

Effective Date: October 2025

Last Updated: October 2025

Cowhide Imports (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.cowhideimports.com (the “Site”).

1. Information We Collect

Personal Information You Provide

When you purchase something from our store, as part of the buying and selling process we collect information you provide, such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through Shopify)

Automatically Collected Information

When you browse our store, we automatically receive certain information about your device, including:

  • Your IP address
  • Browser type and version
  • Time zone, cookies, and referring URLs
  • Information about your interaction with the Site

We use this information to operate the Site, analyze traffic, and prevent fraud.

Cookies and Analytics

Our Site uses cookies and similar technologies for functionality, analytics, and marketing. Examples include:

  • _session_id – stores session data (referrer, landing page, etc.)
  • _shopify_visit and _shopify_uniq – track store visits
  • cart – stores cart contents
  • _secure_session_id and storefront_digest – used for secure login and checkout

We may also use third-party analytics tools such as Google Analytics and the Meta (Facebook) Pixel to measure site performance and advertising effectiveness. You can manage cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, payments, returns, and refunds
  • Communicate with you about your order or inquiries
  • Improve our products, website, and customer experience
  • Comply with legal and tax obligations
  • Prevent fraudulent transactions or misuse of our Site

If you opt-in to marketing, we may send you occasional emails about new products or updates. You can unsubscribe at any time.

3. Consent

By providing personal information to complete a transaction, verify your credit card, place an order, or arrange delivery, you consent to our collection and use of it for that purpose.

If we request your information for a secondary reason (such as marketing), we will either ask directly for your express consent or give you an opportunity to decline.

You can withdraw your consent at any time by contacting us at support@cowhideimports.com.

4. Disclosure

We may disclose your personal information if required by law or if you violate our Terms & Conditions.

We never sell your personal data.

5. Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

Your data is stored securely through Shopify’s data storage, databases, and general application.

Payments

If you use a direct payment gateway to complete your purchase, Shopify stores your credit card data encrypted under the Payment Card Industry Data Security Standard (PCI-DSS).

Transaction data is stored only as long as necessary to complete the purchase, then deleted.

You can learn more in Shopify’s Privacy Policy.

6. Third-Party Services

Some third-party providers (for example, payment gateways, shipping carriers, or analytics tools) collect, use, and disclose your information only to the extent needed to perform their services.

Certain providers may be located in other jurisdictions, so your data may become subject to laws of those places.

Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy or our Terms & Conditions.

We encourage you to review the privacy policies of any third-party sites you visit.

7. Security

We follow industry best practices to protect your personal information.

If you provide us with your credit card details, the data is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.

While no transmission method is 100% secure, we adhere to PCI-DSS requirements and maintain additional safeguards.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and meet legal or tax obligations. You may request that we delete your personal data by contacting us at support@cowhideimports.com, subject to legal exceptions.

9. Your Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect and how we use it
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal data (we do not sell personal data)
  • Receive equal service regardless of exercising these rights

To exercise your rights, contact us at support@cowhideimports.com.

10. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state of residence, or you have given consent for any of your minor dependents to use this site.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes are effective when posted here with a new “Effective Date.” If we make material changes, we will update this page to keep you informed.

If our business is acquired or merged, your information may be transferred to the new owners to continue providing services.

12. Contact Information

If you would like to access, correct, amend, or delete personal information we have about you, register a complaint, or request more details, contact us at:

📧 support@cowhideimports.com